REFUND POLICY • 2026 • KOZHIKODE, KERALA, INDIA

Refund & Cancellation Policy

Last updated: 9 October 2026 — For FitMyCase PRO subscriptions sold via Razorpay — One-time payment, no auto-renewal.

One-Time Payment — No Auto-Renewal

FitMyCase PRO is a one-time payment for 30/90/180/365 days. It is never auto-renewed. Amount is fixed as shown (₹19/₹49/₹89/₹149), taxes included, verified server-side via Razorpay. Renewal is manual — you choose when to renew, and new days stack on top of remaining time.

Instant Activation

Payment is verified server-side via Razorpay webhook and email fallback. PRO is active within 60 seconds . Your PRO status is attached to your account (email), not device — sign in on any device and PRO follows you.

Cancellation

You can cancel anytime — since there is no auto-renewal, there is nothing to cancel for future charges. Your current PRO period will continue until expiry. You will not be charged again unless you manually purchase again.

Refund Policy

• Digital service: FitMyCase PRO is a digital service (ad-free browsing, unlimited saved models, Shop Mode, WhatsApp sharing) — not a physical product.
• 7-day refund window: If PRO is not activated within 7 days of payment due to technical issue on our side, contact us at fitmycaseindia@gmail.com with payment ID — we will verify via Razorpay and refund within 5-7 business days.
• Already activated: If PRO is already active and you have used ad-free browsing, saved models, or Shop Mode, refund is not applicable — you have received the digital service.
• Duplicate payment: If you paid twice for same period by mistake, contact us with both payment IDs — we will refund the duplicate after verification.
• Payment failure but amount debited: If amount was debited but PRO not activated due to Razorpay webhook delay, wait 10 minutes and refresh account page. If still not active after 1 hour, contact us — we will manually activate or refund after Razorpay verification.

How to Request Refund

Email fitmycaseindia@gmail.com with:

• Your account email
• Payment ID (from Razorpay or account page)
• Date and amount
• Reason for refund request

We reply within 24-48 hours (Mon-Sat, IST) — based in Kozhikode, Kerala, India. Refunds, if approved, are processed via Razorpay to original payment method within 5-7 business days.

Renewal Stacks — You Never Lose Validity

Renew before expiry and new days add on top of remaining time. Example: You have 10 days left and buy 30-day plan → new expiry = 40 days from now. No auto-renewal, no surprise charges.

Contact for Billing

© 2026 FitMyCase India — Kozhikode, Kerala — Privacy • Terms • About • Refund Policy